Privacy Policy

Last updated: July 2026

1. Who We Are

GioStays provides professionally managed serviced accommodation across the UK. We collect and process personal information to manage bookings, communicate with guests and provide our services safely and securely.

If you have any questions about this Privacy Policy, please contact us:

Email: info@giostays.com

2. Information We Collect

We may collect:

Full name
Email address
Telephone number
Booking details
Payment information (processed securely by third-party payment providers)
Communication history
Website usage information

3. How We Collect Information

We collect information when you:

Make a booking
Contact us
Submit an enquiry
Subscribe to our mailing list
Use our website

4. How We Use Your Information

We use your information to:

Process and manage bookings
Communicate before, during and after your stay
Provide customer support
Improve our website and services
Meet our legal obligations

5. Sharing Your Information

We only share information where necessary with trusted providers, including:

Secure payment providers
Booking and property management systems
Website and IT providers
Legal or regulatory authorities where required

We never sell your personal information.

6. Data Retention

We keep your information only for as long as necessary to provide our services and comply with legal, tax and accounting requirements.

7. Your Rights

Under UK data protection law you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request a copy of your personal data

To exercise these rights, email:

info@giostays.com

8. Data Security

We use appropriate technical and organisational measures to keep your personal information secure.

9. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

10. Contact Us